Who We Are
SyncNodeNet operates from Japan, specializing in custom mobile solution
development for businesses across various industries. We're committed to
respecting your privacy while delivering the technical services you need.
When you reach out to us or use our services, you trust us with your
information. We don't take that lightly.
Our Promise: We'll never sell your data to third
parties. Period. Your information stays between us and the specific
technical partners needed to complete your project.
Information We Collect
Let's be clear about what we gather and why we need it.
Information You Give Us Directly
- Contact details: name, email, phone number, company name
- Project requirements: technical specifications, business goals,
timeline preferences
- Communication records: emails, meeting notes, project discussions
- Billing information: necessary for invoicing and payment processing
Information We Collect Automatically
When you visit our website, we collect basic technical data:
- IP address and general location (city/region level)
- Browser type and device information
- Pages you visit and time spent on our site
- How you found us (referral source)
This helps us understand who's interested in our services and how they use
our website. Nothing invasive, just standard web analytics.
How We Use Your Information
Everything we collect serves a specific purpose related to delivering our
services.
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Purpose
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What It Means
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Service Delivery
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Building your mobile solution, managing your project,
communicating progress
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Business Operations
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Invoicing, contract management, maintaining accurate
records
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Communication
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Responding to inquiries, providing updates, addressing
technical questions
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Improvement
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Understanding client needs better, refining our development
process
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Legal Compliance
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Meeting our obligations under Japanese law and
international regulations
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We won't send you marketing emails unless you explicitly ask for them. And
even then, you can opt out anytime with one click.
Data Storage and Security
Your information lives on secure servers with industry-standard encryption.
We use reputable cloud providers who maintain data centers in Japan and
comply with local regulations.
Security Measures We Take
- Encrypted data transmission (TLS/SSL protocols)
- Secure authentication systems for internal access
- Regular security audits and vulnerability assessments
- Limited employee access based on role requirements
- Secure backup systems with encrypted storage
But let's be honest: no system is 100% impenetrable. We do everything
reasonably possible to protect your data, but we can't guarantee absolute
security. If a breach occurs, we'll notify you promptly and work to resolve
the issue.
We retain your project data for seven years after project completion to
comply with Japanese business record requirements. Personal contact
information is kept only as long as necessary for business
relationships.
Sharing Your Information
We're selective about who gets access to your data. Here's the complete
list:
Technical Partners
Sometimes we work with specialized subcontractors for specific project
components. They only receive information directly relevant to their task,
and they're contractually bound to protect your data.
Service Providers
- Cloud hosting providers (data storage and application hosting)
- Payment processors (handling invoices and transactions)
- Communication tools (email services, project management platforms)
Legal Requirements
We'll disclose information if required by Japanese law, court orders, or
government requests. We'll notify you when legally permitted to do so.
That's it. No data brokers, no advertising networks, no shady third
parties.
Your Rights Under Japanese Law
Japan's Act on the Protection of Personal Information gives you specific
rights. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide
it within 30 days.
Correct Inaccuracies
If we have incorrect information, you can ask us to fix it. We'll update
our records promptly.
Request Deletion
You can ask us to delete your personal information, subject to legal
retention requirements. Active project data can't be deleted until project
completion.
Object to Processing
Disagree with how we're using your data? You can object. We'll review your
request and adjust our practices if appropriate.
Data Portability
Want your data in a machine-readable format? We'll provide it in JSON or
CSV format within 30 days.
To exercise these rights, email us at contact@syncnodenet.com with your
request. We'll verify your identity and respond within 30 days. No fees
unless the request is clearly unreasonable or repetitive.
International Data Transfers
Most of our operations happen within Japan, but sometimes data crosses
borders. Here's when that happens:
- Cloud services with servers in multiple regions (we prioritize
Japan-based servers)
- International clients requiring cross-border collaboration
- Specialized technical partners located outside Japan
When transferring data internationally, we ensure adequate protection
through:
- Standard contractual clauses approved by Japanese authorities
- Privacy Shield equivalent frameworks where applicable
- Vendor agreements requiring equivalent data protection standards
We prioritize keeping your data within Japan whenever technically feasible.
Cookies and Tracking
Our website uses minimal tracking technology. Here's what we actually use:
Essential Cookies
Required for basic website functionality. These remember your preferences
during a session and can't be disabled.
Analytics Cookies
We use privacy-focused analytics to understand how visitors use our site.
No personal identification, just aggregate patterns: popular pages, traffic
sources, session duration.
We don't use advertising cookies or social media tracking pixels. You won't
see retargeting ads following you around the internet after visiting our
site.
You can disable non-essential cookies through your browser settings. Our
site will still work fine.
Children's Privacy
Our services target businesses, not children. We don't knowingly collect
information from anyone under 18 years old. If we discover we've
accidentally collected such information, we'll delete it immediately.
Changes to This Policy
We update this policy occasionally to reflect new practices or legal
requirements. When we make significant changes, we'll notify existing
clients via email and post the updated policy on our website with a new
"Last Updated" date.
Minor clarifications or formatting changes won't trigger notifications.
Third-Party Links
Our website might link to external resources or partner sites. Once you
leave syncnodenet.com, this privacy policy no longer applies. We're not
responsible for other websites' privacy practices, even if we link to them.
Check their policies before sharing personal information.
